FAQ
Do you have questions? We have answers in this FAQ! At Sources en Périgord, we understand that planning a stay can raise many questions. That’s why we’ve compiled the most frequently asked questions from our visitors to help you quickly find the information you need. From booking your stay to the amenities available in our gîte, we’re here to clarify all the points that may concern you. If you don’t find the answer to your question, feel free to contact us directly. Happy reading and enjoy your stay!
How can I book the cottage?
You can book the cottage using our online booking system on our website. Select your dates and follow the instructions to finalize your reservation.
What amenities are included in the cottage?
The cottage is fully equipped! Everything is ready, no need to burden yourself. Just bring your personal belongings and let us take care of the rest. You just have to settle in, relax, and enjoy your stay with ease!
What is the cancellation policy?
Our cancellation policy varies depending on the conditions. Please check the details during the booking process or contact us directly for more information.
What is the amount of the deposit required when booking?
The deposit for booking our cottage is 30% of the total cost of the stay. It serves as a guarantee that secures your reservation, ensuring the availability of the cottage for your chosen dates. This allows us to better plan and prepare your stay optimally.
What is the best way to contact us in case of an emergency?
In case of an emergency, please contact us directly.
What is the payment method for booking the cottage?
Payment by check, cash, and bank transfer.
What are the check-in and check-out times at the cottage?
Check-in time is set at 4:00 PM to ensure you receive optimal welcome. As for check-out time, it’s scheduled for 10:00 AM, allowing our team to ensure the careful preparation of the cottage for the next guests.
Are pets allowed?
Unfortunately, pets are not allowed.
Can I smoke inside the cottage?
Smoking is not permitted inside the cottage.
Is the house child-proofed?
While the house has stairs without barriers, we implement safety measures. However, the supervision and responsibility for young children lie with the parents during their stay.
What is the policy regarding noise and quiet hours?
As the cottage is located in a village, we ask for the utmost respect for the neighborhood. After 10:00 PM, noise cannot be accepted.
Is a security deposit required when booking?
A security deposit of €400 will be required upon your arrival and returned after the inspection.